passenger experience

What will the post-Covid passenger journey look like?
17 Jul 2020
Aviation Business looks at how airports and airlines are adjusting their operations to boost confidence among passengers and ensure a safe and smooth journey for their customers in a market grappling with the aftermath o...
TOP FIVE: Tech start-ups out to improve the air passenger experience
13 Feb 2020
An explosion in air travel is supporting a host of agile new solutions designed to make flying smoother and more enjoyable
Gulf Air’s passenger experience given four stars at APEX expo
14 Nov 2019
Event sees top airlines gather to hear results of rating programme based on passenger feedback
New tech must focus on what passengers want, says IATA boss
20 Oct 2019
Passenger-first approach must be used to give passengers a more seamless experience
Airline adopts NASA technology to improve passengers’ sleep
06 Oct 2019
Innovative new pillow developed to help passengers sleep on long-haul flights
Connected cabins can win airlines $33 bn market share: LSE study
08 Sep 2019
450 million passengers not committed to any airline loyalty programme will switch for high quality inflight wi-fi

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