passenger experience

Gulf Air unveils novel business model for 2019
07 Jan 2019
Part of its five-year strategy, the new model concept will focus on further developing the carrier's product and enhancing the overall passenger experience
DDF's Colm McLoughlin on the future of Duty Free
10 Dec 2018
Colm McLoughlin, CEO of Dubai Duty Free, sheds light on the company’s performance over 2018 and shares his viewpoint on the future of the duty free experience in airports
Etihad Airways to introduce premium economy seats on A380s
06 Nov 2018
Etihad Airways will also add additional Economy Space seats to its Boeing 777s and Boeing 787 Dreamliners by the end of 2019
British Airways brings back popular 'Flying with Confidence' course
22 Oct 2018
The one-day course will held on the 26 October at the Sheraton Grand Hotel in Dubai
Etihad Airways' new 'The House' lounge to open in Sydney, Melbourne
19 Oct 2018
The House brand was officially launched at London Heathrow on October 5
Bahrain's Gulf Air to launch new baggage policy
16 Oct 2018
National carrier of Bahrain says it is replacing the current weight concept with a harmonized piece concept

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