Global IT provider SITA has been selected by Saudi Arabia’s General Authority of Civil Aviation (GACA) to aid in modernising the country’s biggest airports in terms of airport and communication technology.
Aimed at both improving the overall passenger experience as travellers move through the terminal, as well as meeting the projected increase in traffic numbers over the next few years, SITA will deliver its technology across 26 airports in Saudi Arabia.
HE Abdulhakim bin Muhammad Al-Tamimi, President of GACA, said: “GACA has mapped out a clear future for Saudi airports, enabling us to meet our continued passenger growth while maintaining the world’s best airport facilities. We recognized that SITA was best suited to support this transformation. They have worked closely with us to implement our requirements for each airport and provide the right solution.”
Part of the project will comprise of SITA’s deployment of its Airport Connect Open platform, a technological upgrade that enables airlines to utilise common facilities at airports to deliver a self-service experience for passengers. The solution also features biometric single-token travel and common-use payment systems.
SITA will provide GACA with a baggage management solution that adheres to the baggage tracking requirements of IATA’s Resolution 753, while also deploying its Airport Management solution and Flight Information Display System at Jeddah’s King Abdulaziz International Airport. The latter will provide real-time data that will assist GACA in managing resources across the airport.
Hani El-Assaad, SITA President, Middle East, India and Africa said: “Time and again we have seen how technology can transform an airport, improving the flow of passengers through the airport and therefore elevating the whole airport experience. Our solutions will help GACA reap the full benefit of the tremendous growth they have experienced across all Saudi Arabian airports in the past few years.”