Dubai International was crowned the winner of the Technology Innovation of the Year category.
Dubai Airports has launched a high-tech system that monitors airport operations in real-time and visualises traffic flows to support consistently smooth operations at one of the world’s busiest airport.
realtimeDXB, the bespoke cloud-based platform, gathers data generated by more than 50 operational systems, including those of Dubai Airports and its many service partners.
The system uses this information to keep all operational teams aware of not only the current scenarios but also developing situations anywhere from airfield to kerbside to anticipate challenges with pinpoint accuracy, facilitate greater collaboration between service partners, and enable quick decision-making.
The system currently focuses on situational awareness of the airfield, particularly around aircraft flow.
The key capabilities of the system include monitoring and visualising airfield activity including aircraft and vehicle movements, status of aircraft stands, flight data information, arrival, turnaround and departure processes, generation of alerts and performance analysis.
Dubai Airports is working on the next phase of the system which will focus on passenger and baggage flows within the terminals.
The use of real-time information and advanced smart gates is already helping enhance customer experience at DXB. In Q1 of 2019, the airport reduced customer wait-times by 30% as a direct result of these systems.
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