Etihad Airways is the firsst in the region to start trialling autonomous wheelchairs at Abu Dhabi International Airport, in advance of its move to the new Midfield Terminal. The trial is a partnership between Etihad Airways and Abu Dhabi Airports in collaboration with personal electric vehicle supplier WHILL and information technology company SITA.
The WHILL ‘Autonomous Drive System’ wheelchairs enable guests with restricted mobility to move around the airport environment on their own, without the need for assistance from a member of staff. Travellers can also choose to have assistance from porters, who remain available.
The trial, which will last until the end of the year, will involve intensive testing and mapping of the airport environment to facilitate autonomous movement.
This wheelchair is a first for any airline and airport in the region and features sensors to detect obstructions, providing an automatic ‘stop’ function. Future features in the pipeline include real-time gate and boarding time updates for guests.
Mohammad Al Bulooki, COO of Etihad Aviation Group said: “Etihad is an airline that has innovation at its core, be that on the ground or inflight. This latest trial of autonomous wheelchairs not only showcases the airline’s commitment to innovation, but more importantly inclusive innovation. This trial is particularly important because it empowers Etihad Airways’ guests and provides them with a level of freedom at the airport which hasn’t been available before.”
Bryan Thompson, CEO of Abu Dhabi Airports, said: “We are delighted to be working with Etihad Airways to trial the use of autonomous wheelchairs at Abu Dhabi International Airport. Enhancing the freedom of movement of those with mobility restrictions forms a part of our wider commitment to delivering a smooth and seamless passenger experience to each and every traveller through the implementation of innovative and cutting-edge technologies throughout Abu Dhabi International Airport and our upcoming Midfield Terminal.”
The final stage of the trial will involve guests of the airline, with restricted mobility, self-driving the wheelchairs through Abu Dhabi International Airport, navigating through the duty-free shops and lounges to their departure gate, without the need of assistance from a member of staff. On arrival at the gate, and once the guest has boarded the flight, the wheelchairs will have the capability to return themselves to the collection point without staff involvement.
In addition to this trial, the airline is exploring other technologies that can ease the stress of travelling for guests with other impairments such as blindness and deafness.