SkyTeam, the global alliance that includes Middle East Airlines and Saudia, has highlighted key initiatives to make travel on and between member airlines as seamless as possible.
For premium passengers, the 20-member alliance has expanded SkyPriority, a bundle of priority airport services for Elite Plus, First and Business Class passengers.
Some of the services, such as priority check-in and baggage drop, are available at more than 1,000 destinations now.
Fast-track security and immigration clearance for top-tier customers are now being established at 60 airports.
SkyTransfer is a system that aims to deliver seamless and efficient transfers for passengers and their baggage between member airlines.
SkyTeam Exclusive Lounges are now available at Sydney, London Heathrow and Istanbul, with Hong Kong due to open later this year and Dubai and Beijing scheduled for 2016.
Other initiatives include Yoga on the Go, developed to help customers stay fit and healthy on their travels, an updated SkyTeam App with new travel assistance tools, and tools that place control of the interline redemption process in the hands of the FFP member.
“In 15 years of our operations, we have grown and deepened cooperation between our members, covering over 90% of the most important traffic flows globally. Last year, more than 26 million passengers used at least two or more SkyTeam carriers to complete their journeys,” said Mauro Oretti, SkyTeam’s vice president marketing and commercial synergies.
“Our focus remains on the customer, from seamless airport experience and transfers to integrated frequent flyer benefits; we are more focused than ever on delivering services that meet the expectations of our corporate travellers.”
The airline alliance is celebrating 15 years since it was founded in New York City in 2000 with four airlines.
Around 600 million passengers fly on its member airlines each year.