Etihad Airways has introduced a credit scheme allowing passengers to cancel flights for free and then use the booking to be used as credit on a future trip.
Etihad Credit will allow customers to delay travel plans without losing money while Etihad Airways avoids losing business.
As the situation around the novel coronavirus continues to evolve, these new measures will provide extra flexibility.
Robin Kamark, CCO at Etihad Aviation Group, said: “In these unprecedented times, we understand that some of our guests are either unable to, or choose not to travel and it is our responsibility to help them as much as possible.
“Now, more than ever, there is a global effort to care for one another and halt the spread of COVID-19 and under these challenging circumstances. Etihad Credit is our way of helping to relieve some of the unnecessary burden many of our customers are facing.”
Etihad Credit is available for all guests who have booked to travel before 30 June 2020. Guests have until 30 September 2020 to rebook their trip, for travel until 31 December 2020 – any ticket, any fare type, any Etihad destination. Any fare difference from the original ticket price will be charged.