Under a new $85m agreement, IBM will manage Emirates airline's enterprise IT infrastructure for its mission-critical global operations.
The ten-year plan will see IBM manage the day-to-day oversee the airline's IT infrastructure allowing Emirates to focus on its strategic initiatives, such as improved business application performance, a resilient, scalable, and agile environment, and operational savings.
Additionally, IBM will manage Emirates' back-up environment and implement a private cloud solution at the two data centres in Dubai, which will be managed by IBM. Also, IBM will provide data centre networking services to enable employees to have access to Emirates' core IT environment and business critical applications remotely, at any time of the day, regardless of their geographical location.
Neetan Chopra, Emirates senior vice president, IT Strategic Services said: "A key component of Emirates' IT strategy is to transform our data infrastructure to a cloud architecture and drive both agility and efficiency benefits. IBM has been our long-standing partner and we are happy to work with them to achieve this goal."
The deal is part of the ten-year and approximately $300m agreement Emirates signed with IBM in 2016 to provide IT Infrastructure delivered as a service, allowing the airline to improve the efficiency of its passenger support systems and functions.